This course focuses on access and advocacy issues related to people with limited English proficiency. Students will critically analyze how their current advocacy practices address the experiences and challenges of living as an immigrant or refugee. Additionally, this course offers practical tools that will increase survivors' ability to access services and receive effective advocacy from your organization. You can earn 8 training hours for completion of this course.

This course contains four lessons totaling 11 hours of continuing education credit for domestic violence advocates. The first three lessons involve reading and study, and the fourth lesson is experiential in nature. Because each lesson builds on the knowledge of the previous lesson(s), it is recommended that you take the lessons in sequence. The goals of the course are to:

  • Understand how living with a disability impacts the lives of survivors of domestic violence.
  • Learn how people with disabilities are engaged in a civil rights movement, modeled in part on the battered women's movement.
  • Learn practical tools that will help you provide better advocacy for survivors with disabilities.
  • Develop ideas about building community partnerships with disability advocates.

This course is about gathering feedback about our services from the survivors who use them.

Not sure exactly what is covered by privileged communication protections? Wonder how to find out the WACs and RCWs for keeping client records confidential? Looking for information on what to include on a release of information?

This course will provide an overview of state and federal laws protecting DV survivors’ personal information, and how DV programs should handle such data. You can earn up to 7 training hours for this course.

This course is for anyone who would like to increase their basic understanding of, and knowledge about working with Lesbian, Gay, Bisexual, Transgender and Queer/Questioning Individuals.

Are your internal agency practices putting client safety and privacy at risk? Are your policies and procedures on how to communicate with your agency creating barriers for clients trying to access your services? This course is designed to help directors, shelter and program managers as well as administrators, analyze and minimize the risks that technology poses to the agency and clients when communicating internally and externally, while staying survivor-centered.

Course Goals:

  • Increase your knowledge and awareness of how your use of technology may be putting client’s privacy and safety at risk.
  • Learn safety strategies to minimize client and advocate risks posed by technology, while maximizing communication and outreach.
  • Use the information provided to update or create policy and protocol for advocates and agencies.

You will earn 10 hours for completing the course.